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NovaTalks.AI

Tool Introduction：A platform merging social channels, providing customer care and sales for businesses.

Inclusion Time：2023-06-16

Monthly Traffic：5.0K

Tags：AI Advertising Assistant AI Chatbot AI Customer Service Assistant AI Product Description Generator

NovaTalks.AI Tool Information

What is NovaTalks.AI?

NovaTalks.AI is an omnichannel platform for customer care and sales. It is an all-in-one solution that merges social channels into one innovative solution, allowing businesses to be in touch with their customers the way they prefer.

How to use NovaTalks.AI?

To use NovaTalks.AI, businesses can register for a free 7-day trial and then select their desired channels, such as Viber, Instagram, WhatsApp, Facebook Messenger, and more. The platform provides a messenger and online chat widget for the website, offers the opportunity to create personalized chat-bots, and incorporates features like quality reviews, big data text analytics, and data reporting. Users can automate the processing of customer messages, communicate with clients 24/7, and provide personalized support and care.

NovaTalks.AI's Core Features

Messenger and online-chat widget for your website Personalized chat-bots Up-to-date data storage and reporting Big data text analytics Integrated IVR and automated responses Quality assessment of customer communication Exchange of media files with customers Personal client portfolio and chat history Message templates for quicker support Segmentation and tagging of incoming requests/messages Processing of customer inquiries from multiple channels in one dashboard Automated distribution of chats between agents

NovaTalks.AI's Use Cases

Increasing sales by guiding customers from inquiries to purchase or appointment scheduling Staying in touch with customers 24/7 and automating message processing Providing support and care with securely stored and segmented data for personalized communication

NovaTalks.AI Support Email & Customer service contact & Refund contact etc.

Here is the NovaTalks.AI support email for customer service: [email protected] . More Contact, visit the contact us page(https://novatalks.ai/form-feedback)